EXPERIENCE:

Our company is South Florida Mobility, Inc. D/B/A Active Mobility Center.  Our company has been located in Broward County and serving the community since June of 1992.  Our company’s growth has been consistent over the years.  Our company’s belief is to keep growth consistent with staff coverage.  We don’t over extend ourselves or take on business that will cause poor service.  Our company has decided not to participate in some clinics, as this would take away from our service capabilities of our other clients.  We aim at treating every customer the same.

HONESTY:

We will tell you when the equipment you are asking for will not work, nor has problems.  We will not try to sell equipment for the sake of increasing our bottom line.  We will offer additional equipment when we feel your client’s would benefit.  Our employees sleep well at night knowing that they are offering mobility solutions, not just selling products.

SMALL PROVIDER:  (offering good service and can work with your specific needs)

Our company is small to maintain close relationships with our clients. We pride ourselves in remembering the names of our clients.  We strive to make every customer feel special and help them to achieve their mobility goals.  We can make on the spot decisions, which makes our customers happy, as they do not have to wait weeks for corporate decisions.

SPECIALTY PROVIDER:

Our company not only offers DME equipment, but also offers mobility solutions.  We can work with off the shelf products, as well as make custom equipment necessary to achieve the goals of each client.  Our company employees, staff with rehab experience, so that we can translate what each member of the team wants to help each client.  Our techs work with physicians, therapists, coordinators, case managers, clients and their families.  Our techs work with all parties, and help choose the appropriate mobility solutions.

Most DME’s cannot afford to hire and keep rehab specialty staff with the changing reimbursement standards in Medicare, Medicaid and HMO’s. 

Our clients can count on us to follow their equipment needs from walker, wheelchair, scooter, power chair, and appropriate seating needs. 

Many DME’s have drivers that deliver equipment that is recommended or selected by a purchase department.  Someone who has never spoken to or seen the client is picking the equipment that will assist them in their daily lives.  This is very different from our approach to providing equipment.

SUPPORT / CUSTOMER CARE:

We work with all parties to acquire the equipment that is prescribed.  We assist in getting the necessary documentation for the insurance carriers, order the equipment, set up the equipment, deliver the equipment, fit the equipment and follow up when necessary.